Privacy Policy

1. Introduction

Avenra (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you visit www.avenra.io or contact us through the website.

Avenra is based in Ireland and provides services to clients across Ireland and the UK.

2. What Data We Collect

We may collect and process the following information:

Information you provide

When you submit an enquiry through our contact form, we collect:

  • Name
  • Email address
  • Company name
  • Service required
  • Message content

Technical and usage data

When you visit our website, we may collect:

  • IP address (anonymised where applicable)
  • Browser type and version
  • Device type
  • Pages visited and time spent on site
  • Referring website

This data is collected through cookies and analytics tools (see Section 7).

3. How We Use Your Data

We use your data to:

  • Respond to your enquiries
  • Communicate with you about potential services
  • Improve our website, content, and user experience
  • Monitor website performance and usage
  • Ensure website security and functionality

We do not use your data for unsolicited marketing.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Legitimate interest – to respond to enquiries and operate our business
  • Consent – for cookies and analytics tracking

Analytics cookies are only used where you have provided consent via our cookie banner.

5. How Your Data Is Stored and Processed

Website and forms

Our website is built on WordPress and uses WPForms to collect enquiry data.

Email processing (Brevo)

We use Brevo to send and manage email communications.

When you submit a form:

  • Your data is processed and delivered via Brevo
  • Brevo acts as a data processor on our behalf

Brevo operates in compliance with GDPR and applies appropriate security measures.

6. Data Retention

We retain personal data only as long as necessary to:

  • Respond to your enquiry
  • Maintain business records
  • Comply with legal obligations

If no business relationship is established, data will typically be deleted within a reasonable period.

7. Cookies and Analytics

Cookies

We use cookies to:

  • Ensure the website functions correctly (necessary cookies)
  • Analyse website usage (analytics cookies, subject to consent)

You can manage your cookie preferences at any time through our cookie banner.

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our website.

Google Analytics collects information such as:

  • Pages visited
  • Time spent on pages
  • Interactions with the website
  • Device and browser information

We have configured Google Analytics to:

  • Respect user consent via our cookie banner
  • Anonymise IP addresses where applicable

Data collected may be transmitted to and stored by Google on servers outside the European Economic Area.

Google processes this data in accordance with its own privacy policies.

For more information, see:
https://policies.google.com/privacy

8. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes.

We may share data with trusted service providers where necessary, including:

  • Brevo (email delivery)
  • Google (analytics)
  • Website hosting providers

All third parties are required to handle your data securely and in compliance with GDPR.

9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request restriction of processing
  • Request data portability (where applicable)

To exercise any of these rights, please contact us.

10. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure website hosting
  • Encrypted data transmission (HTTPS)
  • Controlled access to systems

11. International Transfers

Some of our service providers (such as Google and Brevo) may process data outside the European Economic Area.

Where this occurs, appropriate safeguards are in place in line with GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

13. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: info@avenra.io

Last updated: April 2026